Refund Policy
Simple. Clear. Hassle-Free.
We want you to feel confident shopping with GIFTARIA. Please review the policy below before requesting a return.
30-Day Return Window
You may request a return within 30 days of receiving your order.
Return requests submitted after the 30-day window may not be eligible for approval.
Return Eligibility
To qualify for a return, the product must be in the same condition in which it was received.
The item must be unused, unworn where applicable, with all original tags, accessories and packaging intact.
Please keep your receipt, order confirmation or other proof of purchase available.
How Do I Request a Return?
To begin a return request, contact our support team at:
help@giftaria.in →Please include your order details and the reason for your return so our team can review your request.
Do not send your product back before receiving return approval and instructions from our team.
Return Address
Once your return has been approved, you may be asked to send the product to:
759, 517 SF, Flat No. 5
KH No. 128, 137, 116
Chattarpur Village, 100 Feet Road
New Delhi – 110074, India
Please only ship a return after receiving confirmation from our support team.
Approved Returns
If your return request is accepted, our team will provide you with the applicable return instructions, including information on how and where to send your package.
Where applicable, a return shipping label may also be provided.
Items returned without prior approval may not be accepted.
Let us make it right.
Please inspect your order as soon as it arrives. If your product is damaged, defective, or you have received an incorrect item, contact us as soon as possible.
Please share your order details along with clear photos or videos of the product and packaging wherever applicable. Our team will review the issue and provide the appropriate resolution.
Contact Support →We're here to assist.
For any questions regarding returns, refunds or damaged orders, contact our support team.
help@giftaria.in```